A COI (certificate of insurance) is a document that shows all of the insurance a company has. You won’t also need one when you move. However, many newer buildings and those with doormen do require it as it protects them from damages during the move. If you’re not sure if you need one, call your current and new building manager and ask. If they say yet, let us know and we’ll put together the appropriate forms and send them over.
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Yes, we offer basic moving insurance that will cover up to $0.60 per pound if an item is damaged or lost. Of course, this doesn’t cover high-cost, lightweight items such as televisions, cameras, and more. If you have a lot of valuable items, you should purchase third-party moving insurance for full coverage.
Tell us as soon as possible! You have until 3 days before your move date to make any changes or cancellations without dealing with penalties. After that, you will incur a 100% penalty.
It’s generally a good idea, especially for difficult moves that include stairs or moving heavy items. Of course, it’s not mandatory so if you feel like you received poor service you should not feel pressured to tip.