Tag: local moves

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How To

How to Choose the Best Moving Company in NJ

best moving company in nj

Are you planning on moving to a new place in New Jersey? A cursory Google search will turn up dozens of options which can lead to analysis paralysis. The more options you have, the harder it can be for you to decide which one to choose. While this might not be an issue for non-pressing purchases, choosing a reliable NJ moving company is crucial if you want a seamless transition to your new home. After all, you’re trusting them with your belongings! In order to find the best moving companies in NJ, it’s important to set aside some time to do proper research and vetting if you want to avoid potential issues and scams down the line. Not sure how to start? This handy guide walks you through how to choose the best NJ movers.

Ask People You Know

Word-of-mouth is still king. Before you even look online for NJ moving company reviews, ask your friends, family, and coworkers for their first-hand experience. White you don’t need to give them the third degree, you should ask them about what it was like working with the moving company. Were they communicative, on time, and professional? Did they damage anything and if they did, how did they resolve the issue? Did their initial quote match the final bill? All of these can help you narrow down your choices before you start doing your own online research.

Of course, just because one of your friends had a good experience doesn’t mean that other people felt the same way. Even bad moving companies can get it right sometimes! But asking for referrals is a good start so you can narrow down your choices.

Check for Licenses and Insurance

All professional NJ moving companies must have the appropriate licenses and insurance in order to legally operate within the state. These include mandatory registration with the United States Department of Transportation (USDOT) to receive a USDOT number, a unique identifier that allows the government and consumers to Current and new address

  • Estimated size of move it or access the company’s compliance, inspections, crashes, etc. In order to receive the USDOT number, companies must have proof of up-to-date insurance. On top of this, NJ movers must be licensed by the Division of Consumer Affairs, which supplies standards that companies must abide by including minimum insurance coverage, fitness standards, contract requirements, and claims procedures.

Most reputable NJ companies will display their USDOT number on their website so you can easily look them up. If they don’t have the information, you can call them up and ask or you can call the NJDOT or New Jersey Warehouse and Movers Association for updated details on the company.

Hire Local Movers

Experienced NJ movers can make the process seem easy. They will know exactly how to navigate the crazy New Jersey traffic as well as all the laws for parking and moving into apartment buildings and/or homes. Need to deal with a flight of stairs? The best NJ moving companies have got you covered. More importantly, hiring local movers means you’ll be less likely to be tricked into a scam. On top of that, if you can find something local to either your new or old address, you’ll also save money. Local moves charge by the hour and they start charging you the minute they leave their warehouse and will stop the clock once their trucks are back on site. That means the further away they need to drive in either direction, the more you will need to pay and the more chances there will be for the movers to run into traffic or other issues. Narrowing your search to more local companies can save you a hundred dollars or more!

Do Your Research!

Even if you get recommendations from other people you still need to do your due diligence. Luckily, you can perform most of this online by looking at various online review sites like Google, Yelp, and Facebook. If a company has been in business for a long time, they will have hundreds of reviews from satisfied and not-so-satisfied customers. Read as many as you can and pay special attention to the negative reviews to see if there is a trend in the complaints. If a lot of people are complaining about poor service, damaged belongings, or surprise fees you might want to move on to the next company.

In addition to online review sites, check out the Better Business Bureau to see if the company has a report. Check out the letter grade and read any complaints, reviews, and government actions. You can also review the company’s complaint history on the USDOT website by entering the USDOT number in the search bar.

Call the Company

Once you’ve narrowed down your choices to three options, give them a call to discuss their services and rates. Do NOT send them an email as the purpose of the call is to assess their professionalism and communication skills. Pay close attention to how they answer their phone when they pick up. They should say the company name, not their name. From there, walk them through what you need for the move including things like:

  • Moving date and time
  • Additional services
  • Bulky furniture/times
  • Flights of stairs they will need to walk up
  • Your budget

The more information you can provide the more accurate the mover’s estimate will be. While talking to them, don’t forget to ask questions! This could be from terms they use that you aren’t familiar with to the types of services they provide including providing packing materials, plastic bin rentals, and so on. Trustworthy NJ movers will be more than happy to answer any of your questions and will work with you to find a way to match your needs and budget. If the person on the other end seems annoyed, avoids your questions, and/or tries to pressure you into handing over your credit card information, move on. It’s a clear sign that the company is not professional.

Book Your NJ Movers

Finding a moving company can be daunting, but with these tips you should be able to narrow down your search. Always get an estimate from each of the companies to compare the prices and services they offer. If one seems significantly cheaper than the others, chances are you’ll be hit with a lot of hidden fees at the end. Most companies should be around the same price give or take a few dollars. If it’s still out of your budget, ask if they can provide some kind of discount. This is especially effective if you’re moving between October through April as fewer people move during this period. Once you’re happy with your research and the estimate, make sure to book as soon as possible so you don’t miss out on your preferred date and time.

If you’re looking for a reputable company, give NJ Great Movers a call! We have an almost 5-star rating on all review platforms. Our crew will work with you to make your move as easy as possible.

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General

Local vs. Long Distance Moves – What to Expect

Local vs. Long Distance Moves - What to Expect

If you’ve worked with professional NJ movers at all, you’ve probably heard the term local or long distance moves. While the words might seem obvious, there’s a bit of nuance to it when it comes to the moving industry. More importantly, a local and long-distance move can change a lot in terms of pricing, consumer protection laws, moving crew, and more. So what makes a move local or long distance? Below is a breakdown of their differences.

Distance

The main difference between a local and long-distance move is the distance between your old home and new home. Local moves typically are within a 50 mile radius and anything over that would be considered long-distance. Of course, some moving companies are happy to make a concession if the move is just outside the local range and some even consider any move within the state to be local. Before you sign any paperwork, make sure to know how the NJ movers qualify a local move. Since New Jersey is 166 miles long and 65 miles wide at its widest point, some companies might consider a move from North New Jersey to South Jersey a long-distance move.

And what about interstate moves? While it might seem obvious that moving to another state would be considered a long-distance move, that’s not always the case. For example, if you’re moving from Brooklyn to Hoboken, most NJ moving companies would consider that a local move. Similarly, a move from Stamford, CT to Jersey City might also be a local move. Not all local moving companies work between states, so you should always ask beforehand.

Pricing

In general, most local NJ moves will be charged based on the number of hours it takes to complete the move. This includes loading, transportation, and unloading. For the most part, you can expect to pay for at least 4 hours of work depending on how much stuff you have to move and whether you decide to add-on a packing and/or unpacking service. The hourly rate starts when the crew leaves headquarters and ends when they bring the truck back to the parking lot. That means any delays due to weather or traffic during this time will be added to the final bill so you could end up paying more than you expect. However, the benefit of an hourly rate is that you can include a couple extra boxes or items without significantly changing the final bill.

Long-distance moves, on the other hand, are typically priced based on the weight of your belongings and the distance of the move. The more you have, the more expensive your move will be. To reduce your financial burden, get rid of as much stuff as you can, especially heavy items like furniture. Only keep items that are in good condition and you know will survive the long trip. And remember, any additional boxes or items that you bring with you after the quote will increase the price of your move so triple-check you have included everything you plan on bringing with you. You don’t want to be surprised by a much higher bill at the end of your move.

Speaking of saving money, if you have a tight budget opt for consolidated shipping. As the name suggests, you will be sharing space on the truck with other clients. It’s a perfect option if you don’t mind getting your items delivered between a time range of 6-10 days. Just make sure to look over your inventory carefully to make sure there are no boxes missing once the long distance movers deliver your belongings.

Packing

You can get a local move done in a few hours, which means your belongings are only in a truck for a short time. While you shouldn’t just toss items into a box, you don’t need to be super vigilant when it comes to packing. Of course, you should make sure to protect fragile items during your move as any little bump could lead to broken glassware or plates. 

However, with long distance moving to NJ, your boxes will be in the truck for several days or even weeks. That means more opportunities for your boxes to get jostled and its contents to suffer from damages. To avoid that, you should definitely take your time and pack everything with the utmost care. Invest in higher quality packing materials like boxes, tape, and bubble wrap. Or, better yet, see if the NJ movers you hire offer packing services. If they do and you have the money for it, hire them. 

The benefit of having professionals pack for you, besides saving you time, is that if your belongings are damaged during transit it will be covered by the valuation coverage you choose. Our suggestion – spring for the full valuation option. It will cost you money, but if an item is lost or damaged, the movers will have to pay to repair, replace, or pay a cash settlement for the current market value of that item. If you pack yourself, the movers are not liable for any damages unless you can prove that they were negligent in the handling of your boxes.

Planning

Moving requires a whole lot of planning and organization. Even for a local move you have to stay on top of a lot of little tasks like scheduling and transferring your utilities, planning your travel arrangements to get to your new place, getting your kids and pets ready for the move, packing, changing your mailing address for all your bills, updating your IDs and so on. If your kids are changing schools, you also have to notify the schools of the move and transfer their records. It can be overwhelming, which is why it’s a good idea to schedule some time to get all of these little things done. Set aside 30-40 minutes every day in the lead up to the move to check off one or two items on your list. By the time moving day rolls around, you should have everything moved over to your new address.

A lot of the same principles apply to moving long distance moves, just with double or triple the amount of tasks you need to do. In addition to everything mentioned above, you also have to change your driver’s license to a new state, transfer any professional licenses, cancel or transfer all your memberships, and more. Getting everything in place might take longer so make sure to set aside at least a month and a half to get through everything.

Moving to New Jersey

Whether you’re making a local or long distance relocation to New Jersey you’ll want to hire professional NJ movers. NJ Great Movers can help you with every aspect of your move whether that’s providing you with high quality boxes or packing and unpacking your possessions. Whatever you need, we’ll be there for you! Reach out to us once you’re ready to make your NJ Move.

Categories
How To

How to Find a Reliable Moving Company: 4 Questions to Ask

How to Find a Reliable Moving Company 4 Questions to Ask

The Better Business Bureau receives an average of 13,000 complaints and negative reviews on movers every year,  and moving scams themselves have cost Americans a total of around $2.1 million a year. Not surprisingly, the amount of moving scams increased during the lockdowns during the COVID-19 pandemic. While the amount of scams have decreased since then, you still need to stay on your toes when dealing with movers. 

While most moving companies are reliable and reputable, it’s still important to do your research. That includes asking questions when you speak to each moving company. The below questions will help you avoid scam companies and find a professional moving company that meets your requirements.

Question 1: What is your company’s experience with moving?

When it comes to moving, it’s essential to hire a professional moving company with years of experience. Moving can be a complex process that involves various tasks, such as packing, loading, and transporting your belongings to a new location. An experienced moving company can handle these tasks with ease and efficiency, ensuring that your move is as stress-free as possible. They have the knowledge and expertise to handle any challenges that may arise during the moving process, such as navigating narrow hallways or dealing with fragile items. 

On top of that, moving companies that have been around for several years have likely moved pretty much everything including items like pianos, pool tables, hot tubs, antiques, and more so if you plan on moving any of these items, you know you’ll get a better moving experience when you hire reliable movers.

Finally, movers with years of experience have the necessary equipment and tools to handle your items with care and can provide additional services such as packing and unpacking, which can save you time and effort. Additionally, experienced movers are familiar with the local area and can easily navigate through notoriously tricky city and back streets without any issues. Hiring an experienced moving company is a wise investment that can save you time, money, and stress.

Question 2: Are you licensed and insured?

One of the biggest red flags for a moving company is if they are not licensed or insured. All professional moving companies have to register with the US Department of Transportation. Some states, such as New Jersey and New York, also require movers to register with the state’s Department of Transportation. All registered businesses receive a unique USDOT number (and state DOT number) that can be used to look up the company’s safety information, which includes crash investigations, inspections, and more. Licensed moving companies generally list their USDOT number on their website or provide it upon request. You can then use the number to look up information on the company including registration status, fleet size, and compliance information. Make sure the company is also “Authorized for HHG” (Household Goods), as that will confirm they are licensed for residential moves.

In addition to being licensed, you want to make sure you’re hiring insured movers. In order to receive their USDOT number, moving companies must provide proof of insurance. The most common policies include:

  • General liability – protects the company from third-party claims of bodily injury, property damage, and personal injury
  • Workers Compensation – provide benefits and/or medical care to moving crew in case they are injured on the job
  • Commercial Auto Insurance – protects commercial fleet in case of accidents

Some movers go a step further and add on Umbrella Liability. This supplemental policy offers protection for settlements, legal costs, and judgements. Many apartment buildings require movers to have Umbrella Insurance, so it’s not necessarily a red flag if you hire movers who don’t have it. Just asking if the company has insurance isn’t necessarily enough. You should ask them for a certificate of insurance, a form that lists all of the insurance policies they have, to make sure they have everything. Make sure to check the name and address listed on the form matches what listed on their website.

Finally, all moving companies must provide some form of cargo insurance in the form of released value protection and full value protection. The released value protection is completely free, but will only provide $0.60 per pound per each item that is damaged or lost in transit. Full value protection will provide one of the three options:

  1. Repair your damaged item
  2. Replace it with an item of equal current market value
  3. Provide a cash payout based on the market value of the item

You can also purchase moving insurance from a third-party if you happen to own a lot of valuable items.

Question 3: What services do you offer?

Hiring professionals for your move isn’t cheap, so it’s important to choose one that can meet all your needs. Outside of shipping your belongings, the best companies offer a variety of moving services. In some cases, some of these services might even be included in your basic moving such as disassembling and reassembling basic furniture, uninstalling window AC units, dismounting TVs, and more.

So what additional services can you ask for? The most common include:

  • Packing and unpacking – you can choose to hire movers to pack up certain rooms or areas or hire them for your entire house. For an additional fee, the crew can unpack your boxes and place everything in closets and cabinets the way you want.
  • Storage solutions – if you’re not planning to move into your new home immediately after your move then you can ask the movers to store your stuff for you. Most companies have storage units available for short and long term rentals.
  • Packing materials – while you can certainly find free boxes for your move, the materials you purchase from a moving company are the same ones that they use professionally when they pack and seal up your boxes. That means you can rest easy knowing the boxes won’t fall apart in the middle of transit.

There are other services you can request such as managing bulky or specialty items like pianos and asking for additional stops in case you have some things in storage. Some movers might also be able to help you with cleaning. In either case, you should be clear on your needs and then ask the movers if they are able to meet them before deciding who to hire. And remember, all of these services will cost you extra money so be sure you have room in your budget for them.

Question 4: How much will a move cost?

Cost is usually the first thing that comes to mind when considering a move. While affordable movers do exist, even on the lower end you can expect to pay at least a couple hundred dollars for a small one-bedroom apartment. As the size of your house increases, so too does the cost.

The most important thing to notice when you ask this question is whether there is transparent pricing or not. Are you getting the runaround? Do the prices seem too low in comparison to other movers you have called? Both cases are red flags that the movers are trying to scam you. Reputable movers will provide an itemized bill that lists all charges including ‘hidden’ charges such as:

  • Transportation cost
  • Stair fees
  • Materials
  • Gas

And of course the actual moving fee. Local moves tend to charge an hourly rate for moves. In comparison, long-distance moves will charge by volume and/or weight. So long as you are upfront about what you need and any services you want to include, the final bill shouldn’t be a surprise.

Don’t Be Afraid to Ask Questions

Trustworthy movers are more than happy to field any questions you have and will provide detailed and informative answers. Be wary of anyone who tries to argue with you or pressure you into hiring them. Their prices might seem like a steal, but that’s because they’re planning to scam you out of more money. If you encounter an aggressive customer service agent, simply end the conversation and move onto the next company on your list. Hiring bad movers could lead to huge issues such as damaged or lost/stolen goods and potentially losing thousands of dollars.

If you’re ready to make your next move, make sure to hire NJ Great Movers! We provide local and long-distance moves and can provide you with all the necessary paperwork and information to put your mind at ease.

Categories
Move Planning

A Handy Guide to Tipping Movers

A Handy Guide to Tipping Movers

After weeks or months of planning, packing, and decluttering, moving day has finally arrived. You’ve got all your boxes organized and you have a team of helpful professional movers to help with your relocation. If they’ve made your life easier, you might be wondering if it’s okay to tip the movers and how much you should provide. After all, they moved everything for you from your furniture to your fragile items. So what’s the tipping etiquette and how do you make sure the moving crew knows you are satisfied?

Should You Tip?

So long as the movers did their job, you should provide a tip. It’s a great way to show your satisfaction with the job and appreciation for the efforts of the crew. How much you tip depends on you. In general though, you should tip around $4-$5 per person per hour. So if there are two crew members who work a total of 5 hours, you should tip each person around $20-$25 or around 10% of the total split between each person.

Of course, you can tip more if you felt they provided excellent service. Conversely, if the movers were rude or damaged a lot of your items, you can lower or forgo the tip entirely. You should plan to provide some kind of tip so make sure to work that into your moving budget. Set aside more than you think for the tip. If you don’t end up using it all, you can put the rest towards fun home stuff.

Calculating Your Tip

Quality movers provide ongoing training to their employees as well as custom services to their customers to stand apart from their competitors. That should hopefully translate to a good minimum level of service. Still, there are a few factors you should consider when deciding tip amount:

  • Professionalism – did the crew arrive on time? If they did not, did they contact you beforehand to let you know? Were they friendly to you and your neighbors?
  • Weather conditions – are your movers dealing with super hot temperatures? Or are they dealing with heavy snow, ice, rain, etc? You might want to tip more if they’re working in challenging conditions
  • Number of hours – An average move for a 3-bedroom house could take between 7-10 hours. Did your move take much longer than expected or did they finish early/on-time?
  • Oversized items – if you’re moving a lot of heavy and large items such as pianos, antique cabinets, pool tables, boxes of books, etc.
  • Tricky navigation – does your house or apartment have narrow hallways? Or perhaps the movers have to navigate up and down several flights of stairs?
  • Damage – always check your items before and after a move for any damages to the items. You should also check your old and new home to make sure nothing got scuffed.
  • Extra services – some moving companies offer free services with your basic moving service so long as you ask. This could include dismounting your TV, uninstalling your air conditioner, disassembling and reassembling basic furniture, and some packing of items like TVs, glass countertops, etc.

From there, you can increase or decrease your tip amount based on their job performance, amount of time they took, professionalism, and so on. Make sure you’re fair in your assessment. If they took longer than they expected but it was because you weren’t organized, then that shouldn’t be seen as an issue with the moving team.

Tipping Etiquette

While tipping your movers isn’t complicated, you’ll still need to do a bit of preparation beforehand. In general, most movers prefer their tip in cash so make sure to withdraw some money the day before your move. Keep this amount in a separate envelope labeled moving tip and put it in an easily accessible location like your purse, backpack, or wallet. Some movers do accept credit card tips so if you forget to take out cash, you can include the tip on the total. Just make sure to confirm with the moving company first and let them know that you want the tip divided equally.

For local moves you should tip after the crew has unloaded everything from their truck and you have made sure nothing is damaged or missing. Divide the tip evenly between all the crew members. Do NOT give it to the foreman to distribute as the total might just end up in their pocket. By giving each crew member their tip, you can ensure everyone is getting their share. If the movers try to haggle with you over the tip, call the moving company immediately to mediate the situation.

Cross-country moves are a bit trickier as you might be dealing with different people that are driving your belongings to your new home. If this is the case, it might make sense to tip your movers a set amount for each team beforehand instead of tipping just the final crew. If you’re unsure who is handling your items, ask the moving company and see how you can distribute your tips accordingly.

And while tipping is customary, it is okay to withhold a tip if the service was not up to par. Remember, a tip is meant to be a reward for a job well done and is NOT guaranteed. If the movers are unprofessional and generally did a poor job, you don’t need to tip. You should explain why you are not tipping and you should also call the moving company to explain the situation and mediate if necessary.

Other Considerations

The people you hire are moving professionals, but that doesn’t mean they’re superhuman! If anything, they appreciate it when customers show a bit of kindness towards them during the move. It doesn’t have to be a big gesture, but things like providing cold bottled water during the summer or hot beverages in the winter can go a long way. You could even have some snacks on hand to give the movers a boost of energy. Don’t offer any alcoholic beverages as most companies do not allow workers to drink on the job.

Even if you don’t have the money to provide these extras, one of the best things you can do is leave a positive review and recommend the company to friends and family. It’s a quick and free way to show your appreciation.